Agile frameworks improve the flow of value to customers, and they often do at the developer level. But complex products often have process steps beyond one team, and sometimes one company (dependencies). "Blocked" shows where flow and predictability break down; See, manage, and solve flow.
Change is hard. Knowing if that change made a difference (good or bad) is harder. Not anymore for blockers and dependencies. Compare the frequency and impact of different blocker sources and types over time. Challenge your teams to solve the most impactful reasons, and celebrate improvement.
Be in the loop. Don't be last to know some critical fix or feature is blocked - see the big picture and create leaders who understand improving the flow of work, and who know when to escalate. "Blocked" isn't about blame; it's about creating an environment where everyone understands their role in improving value flow.
As the technology world moves into increasingly remote and dependent workforces, making sure information flows efficiently (both good and bad news) is critically important. Scaling and remote workforces require more people and teams to coordinate their work. People often aren't good at communication or coordination. This is a problem.
Many tools attempt to manage the flow of work in a list of things to do, in-progress, or delivered. But this misses the critical fact that people do that work, and who manages those people's interactions when they are stuck? As a technology leader, your biggest wins can come from helping everyone see the bigger organizational picture to better decisions. Currently, there is a significant gap in understanding what is stopping teams delivering (why and when they are stuck). "Blocked" gives you this data. "Blocked" will ensure that the significant inhibitors of delivery are not being overlooked. You will know that an organizational urgency scale (created by you with your team) is making sure strategy matches team action—the right work, delivered in the right order, predictably.
Continuous improvement is an important goal. "Blocker" gives you data to target the most impactful root causes of blocked work in an organization, and a way to see if any changes in process or organizational structure improves the outcome. In a short time, you will know what factors are most impactful and eliminate them - now and for good.
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